The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £36,900 £40,850 per annum inclusive of all allowances. 
Contractual Hours: 35 per week
Basis: Permanent
Workplace category: Not Fixed
Attachments: Job Information Pack

Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as number one in Arts, Drama & Music by the Complete University Guide 2025, and in the top four in the world for Music and Performing Arts by the QS World University Rankings 2025, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK’s leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

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Job Title: Production Arts & Drama Administration Officer (Programmes)

Contract Type: Full-time permanent, Grade C
Salary range: £36,900 - £40,850 per annum inclusive of all allowances depending on experience/performance 

Location: GSMD         

The Guildhall School of Music & Drama is a world-leading specialist conservatoire, located in the heart of the City of London. We are a vibrant, international community of artists and production professionals, ranked as the UK’s top conservatoire in both music and drama by The Guardian. Our mission is to inspire and empower emerging artists to realise their full potential, through innovation, excellence, and collaboration.

We are now recruiting a Production Arts & Drama Officer to join our dynamic Production Arts & Drama Administration Office. This team plays a key role in supporting a diverse body of staff and students, across a wide range of academic and creative activities.

About the Role

Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high-quality administrative support to academic staff and students across both departments. This role offers variety, autonomy, and the opportunity to make a real impact in a busy, creative environment.

Key responsibilities include:

• Supporting academic timetabling and programme administration.
• Maintaining accurate financial records and managing data with sensitivity and confidentiality.
• Acting as the first point of contact for general enquiries.
• Managing programme documentation, final-year promotional materials, and complimentary box office arrangements.
• Overseeing bookings for travel, events, and hospitality.
• Leading on the maintenance of databases and key communications platforms.
• Ensuring smooth coordination of learning materials and financial processes, including procurement and invoicing.

About You

This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast-paced, collaborative environment.

We are looking for a highly organised and proactive individual with a strong background in customer-focused administration, and a commitment to personal accountability and continuous improvement. You will have exceptional communication and interpersonal skills, with the ability to respond to a wide range of enquiries with professionalism, accuracy, and sensitivity. You will also bring experience from a similar customer-focused environment, where you have handled diverse enquiries, worked to deadlines, and taken ownership of tasks and challenges through to resolution. Previous experience working with a Higher Education or Performing Arts setting, as well as an interest in or appreciation of the performing arts is desirable.

On-Site Requirements and Flexible Working

This role is primarily based on-site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Production Arts & Drama Administration team, we place high value on the benefits of in-person working, enabling us to observe, connect, and develop through shared learning and professional interaction.

Closing date is 12 noon on 17 September 2025

Interviews to be held on Thursday 2nd and Friday 3rd October 2025.

Please note that we are unable to accept late applications. All applications must include a completed application form. 

For more details, please visit http://www.gsmd.ac.uk/jobs

To apply online please visit https://careers.cityoflondon.gov.uk

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOGS9247.  A minicom service for the hearing impaired is available on 020 7332 3732.

Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us.

The Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees, workers, and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.