The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance
Salary: £36,900 - £40,850
Contractual Hours: 35
Basis: Full-Time, Permanent
Workplace category: Hybrid
Attachments: Job Information Pack
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
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The role
The Barbican is looking for a fun, highly motivated and proactive EA to support our Director for Audiences to deliver on their vision to create the ultimate arts and cultural experience.
The support this role provides is critical to enable the Director to go above and beyond in:
• Leading and inspiring a large, passionate, audience focused team
• Achieving ambitious goals to transform the end-to-end audience experience
• Building long lasting relationships with partners that enable our success
This role will not just manage the Director’s complex diary and busy inbox, but also play a leading role in enabling the Director’s communications, team engagement activities, strategic
planning and research, networking opportunities, community engagement, and transformation
projects, as well as managing their diary and email inbox.
This role is the first point of contact for the Director, delivering joyful, proactive and engaging
customer service with people inside and outside the Barbican walls. The role will be a superstar at living Barbican's values and most importantly be a strong ally in equity, inclusion and wellbeing.
This role will join a dynamic and fun peer group of EA’s to facilitate strong, collaborative working relationships with others across the Barbican and the City of London Corporation.
If you’re an EA like no other with a passion for people, we would love to hear from you!
Meet the Manager
Curious about who you’ll be working with? Watch this short video to get to know your future manager, and learn a little bit more about them.
Please find below the key skills, experience and core behaviours required to undertake this post.
- A GCSE Grade C or above in English and Maths, or equivalent
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At least three years EA experience, including enabling a leader to be successful in a complex multi-stakeholder environment.
You must be able to demonstrate:
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Experience in delivering the tasks of an EA role, including complex diary management at
a senior/executive level. This includes the ability to proactively forward-plan the Director of Audiences diary, by reviewing upcoming appointments in good time, resolving potential conflicts and anticipating meeting needs (collating papers etc). -
Organising complex travel arrangements and itineraries, sand drafting correspondence.
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Experience of coordinating people-related processes within the division e.g. probations, appraisals, recruitment, annual leave management, maintenance of sickness records.
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Exceptional organisational skills with proven ability to develop, create and maintain office systems.
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Experience of assisting with event arrangements e.g. room bookings, refreshments, contact lists/guest lists.
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Experience of dealing with internal and external stakeholders of all levels including Board Members and diverse internal teams, always ensuring a high level of customer service.
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Proven ability to build and manage relationships at all levels with excellent verbal communication skills and telephone manner, and strong written communication with the ability to write for a variety of purposes and to differing stakeholders of differing seniority levels.
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Good prioritising and time management skills with a proactive approach to work.
- Excellent IT skills including MS Office (Outlook, Word, Excel and PowerPoint) and experience of using databases and computer-based systems.
To view the full Job Description and Person Specification, please see the ‘Job Information Pack’.
Barbican Benefits
We offer a wide range of employee benefits, including flexible working, annual pay progression and an annual pay review, a generous pension scheme, season ticket loan and cycle to work
schemes, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will have access to Employee Assistance Programme, trained Mental Health First aiders and City of London employee networks.
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Ready to apply?
To apply click on the 'Apply Now' button below.
If there are any issues with the application process, please contact the Barbican Careers team at Careers@barbican.org.uk.
Deadline for applications is 23:55 on Sunday 12 October 2025. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.
Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.
The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.