The City of London Corporation is delivering an ambitious SME Strategy designed to strengthen and align our support for entrepreneurs and small and medium-sized enterprises (SMEs) across the Square Mile. Our goal is to ensure that businesses at every stage of growth can access the expertise, data, and connections they need to thrive.  

This role sits within the SME Delivery Team, which leads on implementing the City Corporation’s SME Strategy and works closely with partners across the organisation and beyond. The postholder will be based within the Small Business Research + Enterprise Centre (SBREC), a key access point for business support services. SBREC provides free business information, advice, and events to entrepreneurs and SMEs, and plays a vital role in connecting small businesses to the City Corporation’s wider programmes and opportunities.  

A key part of this role will be the management of our Customer Relationship Management (CRM) system, ensuring accurate data collection, reporting, and collaboration across the team. You’ll work closely with colleagues to maintain up-to-date stakeholder information and support the coordination of projects and partnerships.  

In addition to working on the CRM, you’ll provide frontline customer service by being an integral member of the SBREC Team by welcoming visitors, supporting members, and helping to deliver an excellent experience for all who use the Centre. The role also includes general administrative and coordination support for the team, as well as opportunities to represent the City of London Corporation and SBREC at networking events, exhibitions, and other business engagement activities, promoting the City’s support offer to entrepreneurs and SMEs.  

This apprenticeship role is based at Small Business Research + Enterprise Centre (SBREC) and will last for 18 months (including time to complete your End Point Assessment). 

If you are enthusiastic and committed to achieving your Level 3 Business Administration qualification and are eligible to apply, we would love to hear from you. 

To qualify for this apprenticeship, you will need to be: 

•             16 or over by the end of the summer holidays 

•             Living in England 

•             Not in full-time education at the time of applying 

If you are a non-UK citizen – you need to have permission from the UK government to live in the UK (not for educational purposes) and have been ordinarily resident in the UK for at least the previous three years before the start of the apprenticeship. 

Selected apprenticeships require evidence of English and Maths GCSE Grade C/4 or equivalent.  

If we request specific qualification evidence it will be required before applications are considered, please send copies of your certificates and application reference number to CoLHR.Apprenticeships@cityoflondon.gov.uk . 

Prior learning: If you have prior learning e.g., a similar or higher level of qualification like the apprenticeship we will be unable to consider your application as your prior learning will not meet the funding rule criteria. If you have prior experience in a similar role to the apprenticeship your experience may also exclude you from an apprenticeship. 

If you have any questions on this, please contact CoLHR.Apprenticeships@cityoflondon.gov.uk  

Selection for the apprenticeship is on the basis of suitability and commitment to the apprenticeship not qualification. 

Please see the Job Information Pack for further information.   

Please ensure you answer the questions included in the pack in the Supporting Information section on the application form. 

Closing date:  12 noon on 20 November 2025