The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance
Salary: £31,120 - £40,850 per annum inclusive of all allowances
Contractual Hours: 35 hours per week
Basis: Full-Time, Permanent
Workplace category: Hybrid
Attachments: Job Information Pack
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Help Deliver Democratic Services at the Heart of the City
The City of London Corporation is seeking an organised and detail-focused Electoral Services Officer to support the administration of elections and the maintenance of key electoral and civic databases.
Working within a small and committed team, you will play a central role in managing the Electoral Register, City of London Ward Lists, the City Occupiers Database (COD), and the Common Hall Register of Liverymen. This role offers a unique opportunity to contribute to vital democratic and electoral functions in one of the UK's most historic and high-profile local authorities.
Key Responsibilities
- Assist with the annual canvass for the Electoral Register and City Occupiers Database survey
- Process registration forms, postal vote applications, and respond to elector queries
- Maintain accurate records and ensure compliance with relevant electoral legislation
- Support the planning and delivery of elections and related civic events
- Carry out data entry, correspondence, and administrative duties in support of the team
- Liaise with members of the public, businesses, elected Members, and internal departments
- Help supervise and monitor casual canvass staff as required
- Contribute to service improvement, system updates, and engagement strategies
About You
We’re looking for someone who has:
- Strong administrative or clerical experience, ideally within a local authority or large organisation
- A good level of IT skills, including Microsoft Office and the ability to learn new systems
- Excellent attention to detail and the ability to work under pressure and to tight deadlines
- Good communication skills, both written and verbal
- A positive attitude towards customer service and working in a public-facing environment
- An interest in electoral processes and willingness to undertake relevant training (e.g. AEA Certificate)
- Knowledge of electoral registration legislation or previous experience in election administration would be an advantage but is not essential.
What We Offer
- Competitive salary and generous Local Government Pension Scheme
- 24 days annual leave plus public holidays (with increases based on length of service)
- Flexible hybrid working arrangements
- Paid volunteering leave and access to employee benefits
- Professional development support including qualifications and training
Be part of a team that supports democracy and civic life in the heart of London.
Apply now to join a service that plays a vital role in the governance of the Square Mile.
Informal enquiries: Saira McKechnie, Head of Electoral Services & City Occupiers Database, 020 7332 3497
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Provisional Interview date: Wednesday 1st October 2025
Closing date: Noon on Monday 8th September
To apply online please click the Apply online button below.
Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCOM766 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
For more information on our categories for workplace attendance, please view our guide here.
We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.