The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £38,080 to £42,150 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Permanent
Workplace category: Hybrid
Attachments: Job Information Pack

Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as number one in Arts, Drama & Music by the Complete University Guide 2025, and in the top four in the world for Music and Performing Arts by the QS World University Rankings 2025, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK’s leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

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The Guildhall School of Music & Drama is a world-leading specialist conservatoire, located in the heart of the City of London. We are a vibrant, international community of artists and production professionals, ranked as the UK’s top conservatoire in both music and drama by The Guardian. Our mission is to inspire and empower emerging artists to realise their full potential, through innovation, excellence, and collaboration.

We are now recruiting a Drama, Production & Design Administration Officer to join our dynamic Drama, Production & Design team. The team plays a central role in supporting a diverse community of staff and students across a wide range of academic, creative, and production activities.

About the Role

Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high-quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment.

Key responsibilities include:

• Support the end-to-end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution.
• Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies.
• Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality.
• Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes.

About You

This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast-paced, collaborative environment.

We are looking for a highly organised, detail-focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer-focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential.

On-Site Requirements and Flexible Working

This role is primarily based on-site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Drama, Production & Design team, we place high value on the benefits of in-person working, enabling us to observe, connect, and develop through shared learning and professional interaction.

Click Apply.

Alternatively, please contact 020 7332 3978 (24hr answerphone) quoting OOGS9284. A minicom service for the hearing impaired is available on 020 7332 3732. 

Closing Date: 12pm noon on Monday 1st June 2026.  Please note that late applications will not be accepted. This vacancy may close early if sufficient applications are received.

Interviews to be held: Wednesday 17th and Thursday 18th June 2026.

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Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us.

The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers, and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. 

For more information on our categories for workplace attendance, please view our guide here.  We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.