The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance.
Salary: £17.59 per hour
Contractual Hours: as and when required
Basis: Casual
Workplace category: Workplace based
Attachments:
Job Description and Person Specification - Estate Concierge
Job Description and Person Specification - Estate Cleaner
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Join Our Casual Pool
The prestigious Barbican Residential Estate, located in the City of London, is looking for enthusiastic and committed individuals to join our casual pool. Our teams play a vital role in delivering a high-quality service to residents, visitors, and members of the public.
We are recruiting for the following roles:
Estate Concierge
As an Estate Concierge, you will be based at a car park entrance to one of the residential tower blocks.
Your responsibilities will include:
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Assisting residents, visitors, and contractors
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Responding to day-to-day queries
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Operating CCTV equipment
You will need a courteous and tactful manner and experience of working in an excellent customer service environment, such as a hotel or high-class residential location.
Key requirements:
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Strong written and verbal communication skills to report incidents to the Car Park & Operations Manager
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Ability to work on your own initiative
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Calm and professional approach when dealing with emergencies or unexpected events
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Competence in computer use, security awareness, and customer service
Estate Cleaner
As an Estate Cleaner, you will be responsible for maintaining the cleanliness of all areas of the Barbican Estate.
This includes:
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Block and tower cleaning
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Car park cleaning
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Carrying out any other cleaning duties as required
You will need to demonstrate a courteous and tactful manner, with experience of working in an excellent customer service environment, such as a hotel or high-class residential setting. The role involves regular contact with residents, their visitors, and members of the public.
Key requirements:
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Good communication skills to liaise with the Cleaning Manager, Operations Manager, residents, and members of the public
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Ability to report incidents, repairs, or issues encountered during duties
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Strong cleaning skills with a clear focus on customer service
The successful applicant will be required to wear the uniform provided.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced with adult barred list Disclosure & Barring Service check for the Estate Concierge role and a Basic Disclosure & Barring Service check for the Estate Cleaner role.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
For further information or for an informal chat about the roles, please contact Jack Doherty, email: Jack.doherty@cityoflondon.gov.uk
Important Information
Recruitment for these roles will be as and when required. When vacancies arise, applications will be shortlisted and successful candidates invited to interview with sufficient notice. It is important that you clearly specify in your covering letter which role(s) you are interested in.
Closing date: 2 April 2026.